Part I: Core Contractual Documents
Cookie Policy
Data Processing Addendum (DPA)
Privacy Policy
Terms of Use
This Cookie Policy explains how UgenticAI, Inc. and all subsidiaries, affiliates, business units, joint ventures, and partners (“UgenticAI,” “we,” “us,” or “our”) use cookies and similar tracking technologies on our websites, applications, platforms, and online Services (“Services”). For information on how we collect, use, and protect personal data, please see our Privacy Policy.
Cookies are small text files placed on your device by websites you visit. They are used to make websites work efficiently, enhance your experience, and provide reporting information. Cookies may be first-party (set directly by UgenticAI) or third-party (set by service providers such as analytics or advertising partners), and may be either session cookies, which are deleted when you close your browser, or persistent cookies, which remain until they expire or you delete them.
UgenticAI uses the following categories of cookies.
2.1 Required / Strictly Necessary Cookies. These cookies enable core functions such as security and authentication, account login, user session management, load balancing, and fraud prevention. Without these cookies, the Services may not function properly. Consent required: No (allowed under EU/UK law).
2.2 Performance & Analytics Cookies. These cookies are used to understand how users interact with the Services, including pages visited, links clicked, time spent on pages, error diagnostics, product usage statistics, and device and browser information. Tools may include Google Analytics, Mixpanel, Amplitude, Segment, and Microsoft Clarity. Consent required: Yes (EU/UK).
2.3 Functionality Cookies. These cookies are used to remember user preferences, store settings, keep you logged in, and customize your experience. Consent required: Yes (EU/UK).
2.4 Advertising & Targeting Cookies. These cookies are used to deliver relevant ads, measure ad effectiveness, build audience segments, track conversions, and integrate with social media advertising systems. Platforms may include Meta (Facebook/Instagram), LinkedIn Insight Tag, Google Ads/DoubleClick, Twitter/X Ads Pixel, and TikTok Pixel. Consent required: Yes (EU/UK). Must allow opting out (U.S. state privacy laws).
2.5 Web Beacons, Pixels, and Similar Technologies. We may also use tracking pixels, tags, clear GIFs, local storage, and software development kits (SDKs). These technologies allow us to monitor user behavior, determine email open and click rates, evaluate campaign performance, and personalize experiences.
We use cookies to operate and secure the Services, enable essential features, analyze usage and performance, provide personalization, offer customer support and troubleshooting, deliver and measure advertising, identify returning visitors, and improve products and develop new features. We do not sell personal data collected through cookies.
Third parties may set cookies through the Services, including analytics providers, ad networks, payment processors, customer support tools, social media integrations, and embedded content such as YouTube and Vimeo. These third parties may use cookies to track your browsing activity, deliver targeted ads, analyze performance, and help us identify issues.
When you first visit our Services from a region where consent is required, you will see a cookie consent banner that allows you to accept all cookies, reject non-essential cookies, or manage individual preferences by category. Your preferences can be changed at any time.
You may manage cookies using one or more of the following methods.
6.1 Through Our Website Banner or Preferences Panel. Click “Cookie Settings” (or similar) located in the footer or within the banner to modify your choices.
6.2 Through Your Browser Settings. You may block or delete cookies through your browser. Instructions are available for Chrome, Firefox, Safari, and Edge.
6.3 Through Platform-Specific Opt-Outs (Advertising). You may opt out of targeted advertising via Google Ads Settings, LinkedIn Ad Preferences, Meta Ad Preferences, Twitter/X Privacy & Safety, and TikTok Ad Personalization. We honor Global Privacy Control (GPC) and Do Not Sell or Share My Personal Information requests under California law.
Some browsers send “Do Not Track” (DNT) signals. We do not respond to DNT signals due to inconsistent standards, but we honor legally mandated opt-out mechanisms (e.g., GPC).
We may update this Cookie Policy periodically. The “Last Updated” date reflects the latest version.
User acknowledges that all AI-generated outputs are provided for informational purposes only and are used at the User’s sole risk. User is solely responsible for verifying accuracy and suitability before relying on any output. UgenticAI shall have no liability arising from any decision made based on AI outputs.
This Data Processing Addendum (“DPA”) forms part of any subscription agreement, master services agreement, terms of service, order form, or contract (“Agreement”) between the Customer (“Customer,” “Controller,” or “Business”) and UgenticAI, Inc., including its subsidiaries, affiliates, partners, business units, and processors (“UgenticAI,” “Processor,” or “Service Provider”). This DPA governs UgenticAI’s processing of Customer Personal Data in connection with the Services. This DPA applies only where applicable data protection laws require a written data processing agreement (e.g., GDPR, UK-GDPR, CCPA/CPRA, VCDPA, CPA, CTDPA, UCPA, APPI, LGPD).
Other terms not defined herein have the meaning given in the Agreement or applicable laws.
2.1 Roles. For Customer Personal Data:
2.2 Instructions. UgenticAI will process Customer Personal Data solely on documented instructions from Customer, including as necessary to provide the Services. Customer’s instructions are:
3.1 Process Only as Instructed. Process Customer Personal Data only to provide the Services unless otherwise required by law.
3.2 Confidentiality. Ensure personnel with access have committed to confidentiality obligations.
3.3 Security Measures. Implement appropriate technical and organizational security measures, including:
See Security Policy for details.
3.4 Subprocessors. UgenticAI may engage Subprocessors but will:
3.5 Data Subject Requests (DSRs). Provide assistance to Customer in responding to:
3.6 Personal Data Breach Notification. Notify Customer without undue delay after becoming aware of a breach affecting Customer Personal Data. Notification will include:
3.7 Return or Deletion of Data. Upon request or termination of Services, UgenticAI will:
5.1 Authorization. Customer grants general authorization for UgenticAI to engage Subprocessors.
5.2 Subprocessor List. UgenticAI maintains a publicly accessible Subprocessor List (see separate policy).
5.3 Objection. Customer may object in writing to a new Subprocessor within 10 days of notice. If the parties cannot resolve the objection, Customer may stop using the affected Services.
When transferring from the EEA, UK, or Switzerland, UgenticAI will implement appropriate safeguards, including:
These SCCs and Addenda are incorporated into this DPA by reference.
Customer certifies that disclosures of Personal Data to UgenticAI are for permissible purposes.
On-site audits must be:
ANNEX I — DETAILS OF PROCESSING
ANNEX II — SECURITY MEASURES. UgenticAI implements:
ANNEX III — STANDARD CONTRACTUAL CLAUSES (Summary). The parties agree the following SCC modules apply:
| Transfer Type | Module |
| EU → UgenticAI (Processor) | Module 2 |
| UK → UgenticAI (Processor) | UK Addendum |
| Switzerland → UgenticAI | SCCs with Swiss variations |
Full text incorporated by reference per GDPR Article 46(2).
This Privacy Policy describes how UgenticAI, Inc. and all subsidiaries, affiliates, business units, joint ventures, and partners (“UgenticAI,” “we,” “us,” “our”) collect, use, share, and protect information when you access or use our websites, applications, platforms, AI systems, software, or services (“Services”). By accessing or using the Services, you agree to this Privacy Policy.
1.1 Information You Provide Directly
1.2 Information Collected Automatically
1.3 Information We Collect from Connected Accounts (Social Media APIs). If you choose to connect a third-party account (e.g., Google, LinkedIn, Facebook/Meta, Twitter/X, TikTok, Instagram, YouTube), UgenticAI may collect information made available via that platform’s API according to the permissions you authorize. Depending on the platform, this may include:
We only retrieve the specific fields allowed by the platform when you grant authorization.
We do not store passwords for any third-party accounts.
1.4 Information from Business Partners & Affiliates. We may receive information from:
This includes identifiers, usage data, and business contact information.
We do not sell personal data as defined under CCPA/CPRA.
See our Subprocessor List for additional detail.
5.1 How to Revoke Access. You may revoke UgenticAI’s access to any connected social media account at any time by:
Examples:
Revoking access may disable some platform features.
5.2 How to Request Deletion of Retrieved Data. You may request deletion of:
To request deletion:
Email: [email protected]
We will respond within:
Certain data may be retained when required for:
Submit requests to: complinace@ugenticai.com
See our Security Policy for more detail.
These Terms of Use (“Terms”) govern your access to and use of the websites, applications, platforms, software, products, and services operated by UgenticAI, Inc., including its subsidiaries, affiliates, divisions, business units, parent companies, partners, investment entities, and related brands (collectively, “UgenticAI,” “we,” “us,” or “our”). By accessing or using any UgenticAI service, platform, or website (collectively, the “Services”), you agree to these Terms. If you do not agree, do not access or use the Services.
1.1 Age Requirements. You must be at least 13 years old to use the Services.
Certain products (e.g., investments, financial tools) may require you to be 18+ or of legal age in your jurisdiction.
1.2 Registration Information. You agree to provide accurate and complete information when creating an account and to keep your information current.
1.3 Account Security. You are responsible for maintaining the confidentiality of your login credentials and for any activity occurring under your account.
Services may vary by region, regulatory restrictions, or user credentials.
3.1 AI Limitations. Our systems use machine learning and other AI technologies that may produce inaccurate, incomplete, or outdated information. UgenticAI does not guarantee factual accuracy, completeness, or suitability of AI outputs.
3.2 No Professional Advice. Unless explicitly stated in a specific product agreement:
AI outputs must not be used as the sole basis for decisions.
See the Acceptable Use Policy for detailed obligations.
4.1 User Content, Conduct, and Account Responsibility. You are solely responsible for:
UgenticAI is not responsible for any loss, misuse, or unauthorized access caused by your failure to secure your account credentials.
4.2 Third-Party Account Connections. Certain UgenticAI Services allow you to connect or authenticate through third-party platforms—such as Google, Facebook/Meta, LinkedIn, Twitter/X, TikTok, Instagram, YouTube, or other social media or identity providers (“Connected Accounts”).
By connecting a Connected Account, you:
You may revoke access to any Connected Account at any time as described in the Privacy Policy.
4.3 Revocation of Access to Connected Accounts. You may disconnect a Connected Account by:
Revoking authorization may limit or disable some UgenticAI functionality. Additional deletion procedures and timelines are described in our Privacy Policy.
5.1 Ownership. All content, models, software, AI outputs, code, trademarks, and materials are owned by UgenticAI or its licensors.
5.2 Limited License to You. We grant you a non-exclusive, non-transferable, revocable license to access and use the Services.
5.3 User Content. You retain ownership of your uploaded data and grant UgenticAI a license to store, process, analyze, transform, modify, or use it to operate the Services and improve functionality, unless otherwise restricted by an enterprise agreement or DPA.
See the AI Use & Safety Policy and Privacy Policy for detailed data restrictions.
6.1 Paid Services. Some Services require payment or a subscription plan.
6.2 Auto-Renewal. Subscriptions automatically renew unless you cancel according to our Cancellation & Refund Policy.
6.3 Taxes. You are responsible for any applicable taxes.
6.4 No Refunds Except as Stated. Refund rules are defined in the separate Cancellation & Refund Policy.
7. Third-Party Services. We may integrate or rely on third-party services, processors, hosting providers, payment processors, or data sources. UgenticAI is not responsible for third-party terms, accuracy, or conduct.
See our DMCA Policy for takedown and counter-notice procedures.
10.1 “AS IS” and “AS AVAILABLE”. Services are provided without warranties of any kind.
10.2 No Guarantee of Availability. We do not warrant that the Services will be:
Some jurisdictions do not allow these limits, so they may not apply to all users.
13.1 Governing Law. These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
13.2 Binding Arbitration. Any dispute will be resolved through binding arbitration administered by the American Arbitration Association (AAA).
13.3 Class Action Waiver. You agree not to:
This Acceptable Use Policy (“AUP”) governs how users may access and use the websites, platforms, APIs, AI systems, software, integrations, and services operated by UgenticAI, Inc. and its subsidiaries, affiliates, partners, and business units (“UgenticAI,” “we,” “us,” or “our”). This AUP is incorporated by reference into the Terms of Use and applies to all users, including customers, developers, enterprise clients, guests, and anyone accessing the Services. By using the Services, you agree to comply with this AUP.
UgenticAI may suspend, restrict, or terminate access for violations of this AUP.
2.1 Illegal Activities. Users may NOT use the Services to:
2.2 Security Violations
Users may NOT:
2.3 Intellectual Property Abuse
Users may NOT:
Including but not limited to:
2.4 Content Restrictions
You may NOT use the Services to create, upload, or distribute:
2.5 Fraud & Deceptive Practices
You may NOT:
2.6 Automated Abuse
You may NOT:
2.7 Prohibited AI Use Cases (Safety Restrictions)
Users may NOT use UgenticAI models or outputs to:
Examples of high-risk prohibited uses:
These require written approval from [email protected].
UgenticAI may throttle or restrict usage to maintain platform stability.
See also the Anti-Spam Policy.
UgenticAI may take any action deemed necessary, including:
Serious violations may lead to permanent loss of access.
Report abuse or violations to: [email protected]
Please include:
We may update this AUP. The “Last Updated” date reflects the latest version.
UgenticAI is not responsible for the availability, accuracy, or performance of third-party services, APIs, or data sources.
(e.g., outages, cyberattacks, government actions, natural disasters).
regulatory fines
This AI Use & Safety Policy (“Policy”) describes the rules, restrictions, safety expectations, and responsibilities associated with the use of UgenticAI, Inc. artificial intelligence systems, models, tools, and platforms (“AI Systems” or “Services”). This Policy applies to:
By accessing or using any AI functionality provided by UgenticAI, you agree to comply with this Policy.
UgenticAI reserves the right to refuse or restrict access if use cases violate this Policy.
AI outputs may contain inaccuracies (“hallucinations”), errors, or outdated information. AI outputs should never be relied upon as the sole source for decisions of consequence.
Users are responsible for all actions taken via their accounts, including those involving AI outputs.
The following uses are strictly prohibited, regardless of intent. Violations may result in suspension or legal action.
4.1 Illegal, Harmful, or Dangerous Uses. You may NOT use the Services to:
4.2 Disallowed High-Risk or Automated Decision-Making. You may NOT use AI Systems for high-risk decisions that significantly affect individuals’ rights or access to essential services, including:
These uses require written approval from: complinace@ugenticai.com
4.3 Disallowed Content Generation. You may NOT use AI Systems to generate:
4.4 Unauthorized Training or Data Extraction. You may NOT:
This includes prompt-mining, fine-tuning attempts, or model-distillation attacks.
The following uses require advance written authorization:
6.1 User Data Rights
Users must ensure:
6.2 Sensitive Data. Unless permitted in writing, you may NOT submit:
6.3 Social Media & Connected Accounts. Users connecting social media platforms must:
Where required by law, users must disclose:
AI should augment, not replace, human judgment. Users must perform human review when:
For approved research/testing, contact: [email protected]
If you encounter harmful, biased, unsafe, or incorrect AI outputs, report them to: [email protected]
Include:
This enables us to improve system safety.
We may revise this Policy at any time. The “Last Updated” date reflects the most recent version.
Certain Services may be experimental, beta, or under development. Such Services are provided “as-is” with no guarantees of performance, reliability, or accuracy.
This KYC/AML/ATF Compliance Policy (“Policy”) establishes the guidelines, responsibilities, and procedures adopted by UgenticAI, Inc. and all subsidiaries, affiliates, related entities, partners, and business units (“UgenticAI,” “we,” “our,” “us”) to prevent and detect:
This Policy applies to:
UgenticAI maintains a comprehensive anti–money laundering, counter–terrorist financing (AML/CTF or AML/ATF), and customer due diligence (CDD) program designed to:
United States
International
Platform/Partner Requirements
4.1 Required Identification Data
4.2 Verification Methods. We use one or more of the following:
4.3 Business Accounts. For business customers, we may require:
EDD measures may include:
Matches or potential matches trigger immediate review and possible account restrictions.
SAR information is confidential and will not be disclosed to the customer.
Retention periods typically range from 5 to 7 years, depending on jurisdiction.
All automated flags involving high-risk activity undergo human review.
receive mandatory AML/ATF training annually or as regulations change.
Non-compliant behavior will not be tolerated.
UgenticAI, Inc. (“UgenticAI,” “we,” “our,” “us”), including all subsidiaries, affiliates, business units, and partners, is committed to maintaining the security and integrity of our systems, Services, data, and users. We value and support the cybersecurity community’s efforts to help protect our ecosystem. This Responsible Disclosure & Vulnerability Disclosure Policy (“Policy”) outlines how researchers can report security vulnerabilities to us safely, legally, and in good faith.
Out-of-Scope:
If you are unsure whether a system is in scope, contact us prior to testing.
To qualify for safe harbor, researchers must:
Include:
UgenticAI will acknowledge receipt within 72 hours.
Provided that such activities do not:
6.1 Access or Modify Data You Do Not Own
6.2 Cause Service Disruption
6.3 Exploit Beyond What Is Needed. Do not:
6.4 Use Tools Intended for Harm. Examples include:
Step 1 — Acknowledgement. Within 72 hours, we confirm receipt.
Step 2 — Evaluation. Within 7 days, we:
Step 3 — Remediation. We work to resolve validated vulnerabilities promptly based on severity:
Step 4 — Researcher Confirmation. We may ask you to re-test fixes (optional).
Step 5 — Public Disclosure (Optional). Once resolved:
We request 90 days’ confidentiality from initial report.
Note: This Policy does not currently include a paid bug bounty, but UgenticAI may introduce one later.
Good-faith, Policy-compliant research is deemed authorized by UgenticAI.
This Security Policy (“Policy”) describes the security controls, standards, and practices implemented by UgenticAI, Inc., including all subsidiaries, affiliates, partners, business units, and related entities (collectively, “UgenticAI,” “we,” “our,” “us”). This Policy demonstrates UgenticAI’s commitment to safeguarding:
A designated Security Officer and Data Protection Officer (DPO) oversee the program.
3.1 Cloud Infrastructure. UgenticAI uses secure, industry-leading cloud providers (e.g., AWS, GCP, Azure). Providers meet or exceed:
3.2 Network Segmentation. We implement:
3.3 DDoS Protection. Traffic is protected via:
4.1 Secure Development Lifecycle (SDLC). UgenticAI applies a secure SDLC including:
4.2 Penetration Testing. Annual or more frequent independent penetration testing includes:
4.3 Vulnerability Management. We scan for vulnerabilities on a continuous basis and remediate based on severity-level SLAs:
5.1 Encryption
5.2 Data Segregation
Customer data is logically separated via:
5.3 Data Minimization. We only collect data required for Services. Customer data is not used to train models unless explicitly permitted or covered under a DPA.
5.4 Backup & Disaster Recovery
Backups occur regularly and are:
6.1 Authentication
6.2 Authorization
6.3 Administrative Access. Admin privileges are:
Security logs are retained per legal and operational requirements.
We do not allow:
Breach Notification:
UgenticAI notifies customers without undue delay after confirmation of a data breach involving Customer Data.
The Subprocessor List is available in a separate policy, with notification procedures for updates.
UgenticAI does not operate physical data centers.
Employees must sign:
We provide security documentation to enterprise customers on request.
| Subprocessor | Purpose | Location | Data Processed |
| Amazon Web Services (AWS) | Hosting, compute, storage | United States / Global | Personal data, logs, uploaded content |
| Google Cloud Platform (GCP) | Hosting, compute, storage | United States / Global | Personal data, logs, uploaded content |
| Microsoft Azure (if applicable) | Cloud hosting & AI infrastructure | United States / Global | Personal data, logs, metadata |
| Subprocessor | Purpose |
| Datadog | Monitoring, logging, performance metrics |
| Sentry | Error tracking and diagnostics |
| Mixpanel / Amplitude | Product analytics |
| Segment | Customer data routing |
| Subprocessor | Purpose |
| Intercom / Zendesk / Freshdesk | Customer communication and support |
| Statuspage | Service status & incident notifications |
| Subprocessor | Purpose |
| Stripe | Payment processing & billing |
| Plaid (if applicable) | Bank account & financial verification |
| PayPal / Braintree | Payment processing |
| Subprocessor | Purpose |
| SendGrid / Postmark / SES | Transactional email |
| Twilio | SMS, 2FA, phone verification |
| Mailchimp / HubSpot | Optional marketing email |
| Subprocessor | Purpose |
| Jumio / Onfido | KYC/AML identity verification |
| LexisNexis / ComplyAdvantage | KYC, sanctions screening |
| Persona | Identity & document verification |
| Subprocessor | Purpose |
| OpenAI (if applicable) | AI inference & model execution |
| Anthropic | AI inference |
| Hugging Face / Replicate | Model hosting/inference |
| Vector database providers (Pinecone, Weaviate, Qdrant) | Semantic search embeddings |
This Anti-Spam Policy (“Policy”) outlines the rules and restrictions surrounding the use of email, SMS, push notifications, automated outreach tools, AI-generated messages, marketing automation, and communication features offered by UgenticAI, Inc., including all subsidiaries, affiliates, and partner-operated platforms (“UgenticAI,” “we,” “our”). Our goal is to ensure compliance with global anti-spam laws and to protect users from unwanted or harmful communications.
Spam is strictly prohibited and grounds for immediate suspension or account termination.
United States
Canada
European Union & UK
Other Jurisdictions
We apply compliance standards globally, regardless of user location.
3.1 Email Consent. Acceptable forms of consent include:
3.2 SMS Consent (Stricter Regulation). SMS requires express written consent, which must:
Users are prohibited from uploading purchased, scraped, guessed, or harvested phone numbers.
All AI-generated outreach must follow:
Users may NOT:
Repeated or severe violations may lead to:
Please include:
We investigate all reports promptly.
Nothing in this Policy limits UgenticAI’s rights under our Terms of Use or AUP.
This Cancellation and Refund Policy explains the terms under which UgenticAI, Inc. and all subsidiaries, affiliates, business units, joint ventures, and partners (“UgenticAI,” “we,” “us,” or “our”) process cancellations and refunds for purchases made through our websites, applications, platforms, and online Services (“Services”). For information on how we collect, use, and protect personal data, please see our Privacy Policy.
1. Subscription Plans. If you are enrolled in a subscription plan and choose to cancel:
2. Other Purchases. All other purchases, including but not limited to consulting services and one-time fees, may be cancelled without penalty or obligation within seven (7) days of the original purchase date. To request a cancellation, please contact our support team at: [email protected]
3. Refund Processing. All approved refunds will be credited solely to the original payment account used at the time of purchase. UgenticAI does not issue refunds to alternative payment methods or accounts.
4. Changes to This Policy. We may update this Cancellation and Refund Policy periodically. The “Last Updated” date at the top of this page reflects the most current version. Continued use of the Services following any update constitutes acceptance of the revised Policy.
By accepting this prize, you (“Recipient”) acknowledge and agree to the following terms and conditions:
Prizes are awarded as the cash equivalent of the stated prize value in U.S. dollars (USD). If payment is made in a currency other than USD, conversion will be calculated at the prevailing exchange rate at the time of disbursement. The Sponsor is not responsible for any currency fluctuation, conversion fees, or intermediary banking charges that may reduce the amount received.
All federal, state, local, and foreign taxes, duties, and levies on prizes are the sole responsibility of the Recipient. The Sponsor does not cover, withhold (except as required by law), or reimburse any taxes associated with prize receipt. U.S. residents receiving prizes valued at $600 or more may receive an IRS Form 1099-MISC. Non-U.S. residents may be required to complete IRS Form W-8BEN prior to disbursement. Recipients are advised to consult a qualified tax professional regarding their individual tax obligations.
This promotion is open only to individuals who meet all eligibility requirements as stated in the official contest rules. The promotion is void where prohibited or restricted by applicable federal, state, or local law. Recipients are solely responsible for determining whether their participation and receipt of a prize is lawful in their jurisdiction.
Prior to disbursement, the Recipient may be required to provide valid government-issued photo identification, a completed W-9 (U.S. residents) or W-8BEN (non-U.S. residents), and any other documentation reasonably requested by the Sponsor for compliance, tax reporting, or fraud prevention purposes. Recipient must submit all required documentation within thirty (30) days of prize notification. Failure to provide required documentation within this period may result in forfeiture of the prize.
Prizes must be claimed within thirty (30) days of notification. Once all required documentation has been received and verified by the Sponsor, the prize will be disbursed within thirty (30) days. Accordingly, Recipients should be aware that actual receipt of a prize may occur up to sixty (60) days from the date of winning notification, depending on when documentation is submitted and verified. Prizes not claimed within the applicable claim period are forfeited and may be redistributed or retained by the Sponsor in its sole discretion.
Prizes are personal to the Recipient and are non-transferable, non-assignable, and may not be sold, bartered, or otherwise conveyed to any third party. No substitution of prizes is permitted except at the Sponsor’s sole discretion.
The Sponsor reserves the right to disqualify any Recipient who has provided false, inaccurate, or misleading information; violated any applicable contest rules or these terms; or engaged in fraudulent, deceptive, or unsportsmanlike conduct. In the event of disqualification, the prize will be forfeited and no compensation will be owed.
By accepting a prize, Recipient grants the Sponsor a non-exclusive, royalty-free license to use Recipient’s name, likeness, and general location for promotional and marketing purposes, unless prohibited by applicable law. Recipient may opt out of publicity use by submitting a written request to [email protected] within 10 days of prize notification.
To the fullest extent permitted by applicable law, Recipient releases and holds harmless the Sponsor, its affiliates, officers, directors, employees, and agents from any and all claims, damages, losses, or liabilities arising out of or related to the award, acceptance, use, or misuse of the prize.
These terms are governed by the laws of the State of Delaware, without regard to conflict of law principles. Any dispute arising under these terms shall be resolved by binding arbitration in Rockville, Maryland, under the rules of the American Arbitration Association. The parties waive any right to a jury trial or class action proceeding.
The Sponsor reserves the right to modify, suspend, or cancel this promotion at any time in the event of fraud, technical failure, or any other circumstance beyond the Sponsor’s reasonable control that compromises the integrity of the promotion.
UgenticAI, Inc., including its subsidiaries, affiliates, partners, and business units (“UgenticAI,” “we,” “our,” or “us”), respects the intellectual property rights of others and expects users to do the same.
This DMCA Policy (“Policy”) describes the process for submitting copyright infringement notices and counter-notices under the Digital Millennium Copyright
Act (DMCA), 17 U.S.C. §512.
Your notice must include all information required by 17 U.S.C. §512(c)(3).
Your Notice Must Contain the Following:
Submit Notices to UgenticAI’s DMCA Agent: [email protected]. Incomplete notices may not be processed.
Upon receiving a valid DMCA Takedown Notice:
UgenticAI may also forward the complete notice—including your name and contact information—to the affected user.
Your Counter-Notice Must Include:
Submit Counter-Notices to: [email protected]
UgenticAI may decline to restore content in certain high-risk or repeat-offender cases.
At UgenticAI’s discretion, repeated or severe infringement may result in:
This applies to both copyright owners and users.
UgenticAI does not monitor inputs for copyright compliance but may act upon DMCA notices regarding outputs or user-uploaded content.
This Earnings Disclaimer (“Disclaimer”) applies to websites, applications, platforms, AI tools, investment products, automation tools, analytics dashboards, training materials, communications, and Services provided by UgenticAI, Inc., including subsidiaries, affiliates, partners, and related business units (“UgenticAI,” “we,” “us,” “our”).
Any earnings, ROI examples, case studies, testimonials, or performance claims are illustrative only and not guarantees of future results.
UgenticAI has no control over these variables.
You should consult with qualified professionals before making decisions involving:
AI-generated content should never be the sole basis for decisions with financial or legal impact.
You acknowledge that:
UgenticAI is not a broker-dealer, investment adviser, or futures merchant unless explicitly stated and licensed.
These are hypothetical and based on:
You acknowledge that:
You must independently validate all outputs.
We may compensate individuals for providing testimonials, and this will be disclosed when applicable.
Except where explicitly documented and contractually agreed.
Actual results may differ materially.
UgenticAI tools support—but do not replace—professional judgment.
This disclaimer supplements and reinforces the Terms of Use and Privacy Policy.
These SMS Terms & Conditions (“Terms”) govern the use of SMS, MMS, text messaging, and mobile communication programs operated by UgenticAI, Inc., including all subsidiaries, affiliates, business units, and partners (“UgenticAI,” “we,” “us,” “our”). By opting in to receive text messages from UgenticAI, you agree to these Terms.
Message frequency varies based on your account usage and preferences.
You cannot opt in another person.
After opting out:
Transactional or security-related SMS (e.g., 2FA) may still be required for account protection.
Carrier support may vary by region and message type.
AI-generated SMS:
Users are responsible for verifying any information provided.
Violations may result in account suspension or termination.
All processing complies with:
We do not sell your personal information.
Consent is not a condition of purchase, unless required for account access (e.g., 2FA).
You must be at least 16 years old to opt in to marketing SMS programs, or the age required by applicable law.. Parents or guardians must supervise usage for minors.
UgenticAI is not responsible for:
UgenticAI may update these Terms at any time. The “Last Updated” date reflects the most current version. Continued use after changes constitutes acceptance.
NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. These Official Sweepstakes Rules (“Official Rules”) govern all sweepstakes, giveaways, promotional drawings, and chance-based promotions (each, a “Sweepstakes”) sponsored, administered, or operated by UgenticAI, Inc., a Delaware corporation (“Sponsor”), unless separate event-specific or promotion-specific rules expressly supersede these Official Rules. By entering any Sweepstakes, each participant (“Entrant”) agrees to comply with and be bound by these Official Rules and the decisions of Sponsor, which are final and binding in all matters relating to the Sweepstakes.
1. Sponsor. All Sweepstakes are sponsored by: UgenticAI, Inc. 9211 Corporate Blvd, Suite 300, Rockville, MD 20850. Sponsor may conduct Sweepstakes independently or in collaboration with promotional partners, vendors, influencers, event hosts, affiliates, or third-party platforms.
2. Eligibility. Unless otherwise specified in applicable promotional materials, Sweepstakes are open only to legal residents of the United States and the District of Columbia who are at least eighteen (18) years of age at the time of entry (nineteen (19) in Alabama and Nebraska and twenty-one (21) in Mississippi). Employees, officers, directors, contractors, representatives, agents, and affiliates of Sponsor, including advertising, marketing, and promotion agencies, and the immediate family members (spouse, parent, child, sibling, and their respective spouses) and household members of each such individual, are not eligible to enter or win. Sweepstakes are void where prohibited, restricted, or taxed by law. Sponsor reserves the right to verify eligibility qualifications at any time.
3. Sweepstakes Period. Each Sweepstakes will begin and end on the dates and times stated in the applicable promotional announcement, landing page, registration form, social media post, or related materials (“Sweepstakes Period”). Sponsor’s designated computer or timekeeping system shall be the official timekeeping device for all Sweepstakes.
4. How to Enter. The method(s) of entry for each Sweepstakes will be described in the applicable promotional materials. Entrants may enter by one or more of the following methods, as applicable: making a qualifying purchase; submitting an online form; attending an event; subscribing to communications; engaging with Sponsor content; participating through social media; completing designated promotional actions; or using a free Alternative Method of Entry (“AMOE”). If a purchase-based method of entry is offered, Sponsor will also provide a free AMOE that offers entrants an equal chance of winning. Limit one (1) entry per person/email address/household per Sweepstakes unless otherwise stated in the applicable promotion materials. Entries generated by script, macro, bot, artificial intelligence automation, commercial sweepstakes service, or other automated means are void. Incomplete, fraudulent, illegible, altered, corrupted, late, misdirected, or noncompliant entries may be disqualified at Sponsor’s sole discretion. Proof of submission does not constitute proof of receipt.
5. Random Drawing. Odds of Winning. Potential winner(s) will be selected in a random drawing from among all eligible entries received during the applicable Sweepstakes Period. Drawings may be conducted by Sponsor or by an independent administrator selected by Sponsor. Odds of winning depend on the total number of eligible entries received. Sponsor reserves the right to delay or modify any drawing due to technical, operational, legal, or administrative circumstances.
6. Prizes. The number, nature, approximate retail value (“ARV”), and details of prizes for each Sweepstakes will be disclosed in the applicable promotional materials. Unless otherwise stated: prizes are non-transferable; no substitution or cash redemption is permitted except at Sponsor’s discretion; Sponsor may substitute a prize of equal or greater value if an advertised prize becomes unavailable; and winners are solely responsible for all federal, state, local, and other taxes, fees, and expenses associated with prize acceptance or use. Sponsor reserves the right to withhold prizes pending eligibility verification. If required by applicable law, Sponsor may issue IRS Form 1099 or equivalent tax documentation for prizes awarded.
7. Winner Notification and Verification. Potential winners may be notified by email, telephone, direct message, social media, mail, or other contact method provided at entry. Potential winners must respond within the timeframe stated in the applicable promotion materials or, if no timeframe is stated, within seventy-two (72) hours after attempted notification. Failure to respond timely may result in forfeiture of the prize and selection of an alternate winner. Sponsor is not responsible for failed, delayed, filtered, blocked, or undeliverable notifications. As a condition of receiving a prize, potential winners may be required to execute and return: an Affidavit of Eligibility; a Liability Release; a Publicity Release; and/or any other documentation reasonably required by Sponsor. Failure to timely execute required documents may result in disqualification. Sponsor reserves the right to conduct background checks where legally permissible and may disqualify any individual whose conduct could damage Sponsor’s reputation or business interests.
8. Publicity Release. Except where prohibited by law, by accepting a prize, each winner grants Sponsor and its designees the right to use the winner’s name, city/state, likeness, image, voice, social media handle, photograph, biographical information, statements, and prize information for advertising, promotional, marketing, publicity, and trade purposes in any media now known or later developed worldwide, without additional compensation, notice, review, or approval.
9. Conditions of Participation. By participating, each Entrant: agrees to comply with these Official Rules; agrees to Sponsor’s decisions, which are final and binding; agrees to comply with all applicable laws and platform rules; and agrees not to disrupt or undermine the legitimate operation of the Sweepstakes.Sponsor reserves the right to disqualify any Entrant who: tampers with the entry process; violates these Official Rules; uses fraudulent methods; acts in a disruptive, abusive, deceptive, or unsportsmanlike manner; or attempts to undermine the integrity or legitimate operation of the Sweepstakes. Sponsor reserves the right to cancel, suspend, modify, or terminate any Sweepstakes if fraud, technical failures, unauthorized intervention, platform changes, legal concerns, or other causes impair the integrity or proper operation of the Sweepstakes, as determined by Sponsor in its sole discretion. In such circumstances, Sponsor may select winners from eligible entries received prior to the impairment or take any other action Sponsor deems appropriate.
10. Limitations on Liability. To the fullest extent permitted by law, Sponsor and its parents, subsidiaries, affiliates, partners, advertising and promotion agencies, platform providers, prize suppliers, and each of their respective officers, directors, employees, contractors, agents, and representatives (“Released Parties”) shall not be responsible for: lost, late, incomplete, inaccurate, stolen, misdirected, delayed, or undelivered entries or communications; interrupted or unavailable networks, servers, systems, internet service providers, or platforms; technical malfunctions, software failures, or human error; unauthorized intervention; printing or typographical errors; any injury, loss, or damage arising from participation in the Sweepstakes or acceptance, use, misuse, or possession of any prize; or any claims based on publicity rights, defamation, invasion of privacy, intellectual property rights, or prize delivery failures. Entrants participate at their own risk. Some jurisdictions do not allow certain limitations or exclusions, so portions of the foregoing may not apply.
11. Release. By participating, each Entrant releases and holds harmless the Released Parties from any and all claims, liabilities, damages, losses, costs, or expenses arising out of or related to participation in the Sweepstakes or the acceptance, use, misuse, or possession of any prize.
12. Disputes; Governing Law. Except where prohibited by law, each Entrant agrees that: any disputes shall be resolved individually and not as part of any class, consolidated, or representative action; all claims shall be limited to actual out-of-pocket costs incurred in entering the Sweepstakes; and Entrant waives any right to punitive, incidental, consequential, special, or indirect damages, attorneys’ fees, or other enhanced damages. All issues concerning the construction, validity, interpretation, and enforceability of these Official Rules shall be governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Any legal action or proceeding relating to a Sweepstakes shall be brought exclusively in the state or federal courts located in Delaware, and Entrants consent to the jurisdiction of such courts.
13. Privacy. Information collected in connection with any Sweepstakes is subject to Sponsor’s Privacy Policy. By entering, Entrants consent to Sponsor’s collection, use, and processing of personal information for purposes related to Sweepstakes administration, marketing, communications, legal compliance, fraud prevention, and prize fulfillment.
14. Third Party Platform Disclaimer. Any Sweepstakes conducted through or promoted on a third-party platform, including but not limited to Meta, Facebook, Instagram, TikTok, LinkedIn, X (formerly Twitter), YouTube, Discord, Shopify, Amazon, or similar platforms, is in no way sponsored, endorsed, administered by, or associated with such third-party platform unless expressly stated otherwise. Entrants understand that they are providing information to Sponsor and not to any third-party platform.
15. Winner List. To request the name of winner(s), where required by law or otherwise available, send a written request and self-addressed stamped envelope to: UgenticAI, Inc. Attn: Sweepstakes Administration. 9211 Corporate Blvd, Suite 300, Rockville, MD 20850. Requests must be received within ninety (90) days following the applicable Sweepstakes drawing date unless otherwise stated.
16. Taxes. Winners are solely responsible for all taxes, reporting obligations, and governmental fees associated with prize receipt and use.Sponsor may require submission of a completed IRS Form W-9 or equivalent documentation prior to prize fulfillment.
17. Force Majeure. Sponsor shall not be liable for any delay, cancellation, suspension, or failure arising from events beyond Sponsor’s reasonable control, including acts of God, natural disasters, epidemics, pandemics, governmental actions, labor disputes, internet outages, technical failures, fraud, platform restrictions, or other force majeure events.
18. Severability. If any provision of these Official Rules is determined to be unlawful, void, or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.
19. Entire Agreement. These Official Rules, together with any promotion-specific disclosures or requirements, constitute the entire agreement between Entrants and Sponsor relating to the applicable Sweepstakes and supersede all prior communications regarding the Sweepstakes.
Effective Upon Registration for or Attendance at Any Event PLEASE READ THIS AGREEMENT CAREFULLY. By completing registration, purchasing a ticket, accepting an invitation, participating in, or attending any Event (defined below), you (“Attendee”) acknowledge that you have read, understood, and agree to be bound by all terms set forth in this Attendance and Participation Agreement (“Agreement”). If you do not agree, do not register for or attend the Event. This Agreement constitutes a legally binding contract between you and UgenticAI, Inc., a Delaware corporation (“Company”). For purposes of this Agreement, “Event” means any in-person conference, summit, workshop, seminar, training, retreat, networking event, meetup, promotional event, social gathering, or other live experience sponsored, hosted, organized, operated, or co-sponsored by the Company.
1. EVENT OVERVIEW AND DISCLAIMER. Events hosted or sponsored by the Company may include educational programming, networking opportunities, product demonstrations, workshops, entertainment, training, business development activities, and discussions related to artificial intelligence, marketing, sales, customer support, business operations, or related industries. All Event content is provided for informational and educational purposes only.
The Company does not provide legal, financial, investment, tax, medical, or other professional advice. Any examples, case studies, testimonials, projections, or success stories presented during the Event are illustrative only and do not guarantee any specific outcome or result. Individual outcomes vary based on numerous factors outside the Company’s control.
The Company reserves the right to establish supplemental Event-specific rules, schedules, venue requirements, or policies for any Event, all of which are incorporated into this Agreement by reference upon registration or attendance.
2. ELIGIBILITY. Attendance is open only to individuals eighteen (18) years of age or older unless otherwise expressly permitted in writing by the Company. Individuals under eighteen (18) years of age may attend only with: (a) prior written consent of a parent or legal guardian; and (b) continuous accompaniment by that parent or legal guardian throughout the Event. The parent or legal guardian must execute any additional authorization, waiver, or liability assumption documentation required by the Company prior to attendance. The Company reserves the right to refuse admission to any individual at its sole discretion.
3. MEDIA RELEASE AND RECORDING.
3.1 Company Recording Photography, videography, livestreaming, and audio recording may occur throughout the Event, including session rooms, networking areas, exhibitor areas, dining spaces, and common areas. By attending the Event, Attendee grants the Company, its affiliates, sponsors, vendors, media partners, contractors, successors, licensees, and assigns a perpetual, irrevocable, royalty-free, worldwide license to record, photograph, reproduce, publish, distribute, modify, display, transmit, and otherwise use Attendee’s name, likeness, image, voice, statements, and appearance for promotional, educational, editorial, advertising, commercial, archival, or other lawful business purposes in any media now known or later developed, without compensation or further approval.
3.2 Content Removal Requests. To request removal of a specific image or recording, Attendee must submit a written request to [email protected] within seven (7) days following the applicable Event. The Company will make commercially reasonable efforts to accommodate timely and specific requests but cannot guarantee complete removal from all media or third-party distributions.
3.3 Attendee Recording Restrictions. Unless expressly authorized in writing by the Company, attendees may not record, livestream, rebroadcast, photograph for commercial use, or distribute substantive Event content, presentations, workshops, training materials, or sessions.
Violation may result in removal from the Event without refund and may subject the attendee to legal liability.
3.4 Social Media Policy. Attendees are encouraged to share general Event experiences on social media using applicable Event hashtags or official Company references. However, attendees may not publish, post, stream, distribute, or commercially exploit substantive Event content, proprietary training materials, methodologies, frameworks, presentations, or confidential discussions without prior written consent from the Company or applicable presenter.
4. INTELLECTUAL PROPERTY AND CONFIDENTIALITY.
4.1 Company Intellectual Property. All Event content, presentations, recordings, materials, trademarks, branding, methodologies, frameworks, systems, software demonstrations, and training materials are the proprietary intellectual property of the Company or applicable presenters and licensors.
Attendance does not grant Attendee any ownership rights or license to reproduce, distribute, sublicense, teach, publish, resell, or commercially exploit any such materials.
Attendees may apply generalized concepts learned during the Event within their own businesses or professional activities, provided they do not copy or distribute proprietary materials.
4.2 Attendee-Created Materials. Independent business strategies, notes, plans, or derivative works created by Attendee based on generalized knowledge obtained at the Event remain the property of Attendee, subject to the Company’s underlying intellectual property rights.
4.3 Confidentiality. Attendee agrees not to disclose or misuse any non-public, proprietary, confidential, or sensitive information disclosed during the Event by the Company, presenters, sponsors, or other attendees without prior written authorization. This confidentiality obligation survives termination of this Agreement.
5. NETWORKING, SPONSORS, AND THIRD-PARTY INTERACTIONS
5.1 Networking and Business Relationships. Events may facilitate networking among attendees, sponsors, vendors, investors, service providers, or other third parties. Any communications, negotiations, agreements, purchases, investments, partnerships, employment discussions, or business relationships arising from Event participation are solely between the involved parties.
The Company is not responsible for any third-party interactions, representations, products, services, conduct, or agreements.
5.2 Sponsor Communications. Event sponsors, exhibitors, or partners may receive attendee registration information, including contact information, for purposes related to Event participation, networking, or relevant business opportunities, subject to applicable law. Attendees may opt out of sponsor communications directly with the applicable sponsor. The Company makes no representations or warranties regarding sponsor products, services, or communications and expressly disclaims liability relating thereto.
5.3 Non-Solicitation. Attendee agrees not to knowingly solicit for employment or contract engagement any Company employee or contractor introduced through the Event for a period of twelve (12) months following the applicable Event without prior written consent from the Company.
6. REGISTRATION, CANCELLATION, AND EVENT CHANGES
6.1 Cancellation by Attendee. Unless otherwise stated in Event-specific terms, refund eligibility is determined by the date the Company receives written cancellation notice at [email protected]: Thirty (30) or more days before the Event: full refund. Fourteen (14) to twenty-nine (29) days before the Event: fifty percent (50%) refund. Fewer than fourteen (14) days before the Event: no refund. Processing fees and third-party transaction costs may be nonrefundable.
6.2 Ticket Transfers. Tickets may be transferable to another eligible attendee with prior written approval from the Company. Transfer requests must be submitted no later than seven (7) days before the applicable Event date and must include the proposed transferee’s full name and contact information. The Company reserves the right to deny transfer requests at its sole discretion.
6.3 Event Modifications. The Company reserves the right to modify Event dates, venue, speakers, schedule, programming, format, capacity, or content at any time. If the Company makes a material Event change, registered attendees may request a refund by submitting written notice within ten (10) days of receiving notice of the material change.
7. ACCESSIBILITY AND ACCOMMODATIONS. The Company is committed to making Events reasonably accessible. Attendees requiring disability-related accommodations or other accessibility assistance should contact [email protected] no later than fourteen (14) days before the Event. The Company will make commercially reasonable efforts to accommodate timely requests.
Sensory and Environmental Notice. Events may include: amplified sound or music; flashing or strobe lighting; crowded environments; food-related allergens or scents; and extended standing or walking.Designated quiet areas may be provided where practicable. Certified service animals are permitted consistent with applicable law.
8. HEALTH, SAFETY, AND ASSUMPTION OF RISK.
8.1 General Safety. Attendees are responsible for exercising reasonable care for their own safety and conduct during the Event. Attendees with medical conditions, allergies, or emergency needs are encouraged to notify Event staff privately upon arrival.
8.2 Communicable Illness Policy. Attendees experiencing symptoms of illness, including fever, cough, vomiting, or other potentially communicable conditions, should not attend the Event.
The Company reserves the right to deny entry to or remove any attendee who appears ill or poses a health or safety concern. No exception to the cancellation policy is created by removal for health-related reasons.
8.3 Assumption of Risk. Attendee acknowledges that participation in live events involves inherent risks, including but not limited to slips, falls, injuries, illness exposure, property damage, theft, travel disruptions, crowd-related incidents, and interactions with third parties. Attendee voluntarily assumes all risks associated with attendance and participation. To the fullest extent permitted by law, the Company shall not be liable for injuries, losses, damages, or claims arising from Event participation.
9. CONDUCT AND REMOVAL POLICY.
9.1 Professional Conduct. Attendees must behave professionally and respectfully toward all attendees, staff, sponsors, vendors, venue personnel, and presenters.
Harassment, discrimination, intimidation, threats, stalking, unwanted physical contact, disruptive behavior, or unlawful conduct will not be tolerated.
9.2 Alcohol and Substances. Where alcohol is served, attendees must comply with all applicable laws and venue rules. The Company may refuse service or remove attendees who appear intoxicated, impaired, or under the influence of illegal substances.
9.3 Removal. The Company reserves the right to deny admission to or remove any attendee whose conduct violates this Agreement or disrupts the Event environment. Removed attendees are not entitled to refunds and may be prohibited from attending future Company events. Concerns may be reported to Event staff or to [email protected].
10. FORCE MAJEURE. The Company shall not be liable for delays, cancellations, interruptions, or failures resulting from causes beyond its reasonable control, including severe weather, natural disasters, labor disputes, venue closures, government restrictions, terrorism, public health emergencies, internet or utility failures, transportation disruptions, or acts of God. In such circumstances, the Company may, at its discretion, provide rescheduling, virtual alternatives, partial credits, or substitute programming, but shall not be liable for travel expenses, lodging costs, or consequential damages.
11. DATA PRIVACY. The Company processes attendee information in accordance with its Privacy Policy available at ugenticai.com/privacy. By registering for or attending an Event, Attendee consents to the collection, use, storage, and processing of personal information reasonably related to Event administration, communications, security, marketing, and operations. Attendees may request access to, correction of, or deletion of personal information by contacting [email protected].
12. LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE EVENT OR THIS AGREEMENT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY ATTENDEE TO THE COMPANY FOR THE APPLICABLE EVENT. IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST BUSINESS OPPORTUNITIES, OR TRAVEL-RELATED EXPENSES.
13. DISPUTE RESOLUTION; GOVERNING LAW
13.1 Binding Arbitration. Any dispute arising out of or relating to this Agreement or any Event shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) under its applicable commercial arbitration rules. Arbitration shall occur in Montgomery County, Maryland. Judgment upon the arbitrator’s award may be entered in any court of competent jurisdiction.
13.2 Waiver of Class Actions. ATTENDEE WAIVES ANY RIGHT TO PARTICIPATE IN ANY CLASS ACTION, CLASS-WIDE ARBITRATION, OR REPRESENTATIVE PROCEEDING.
ALL CLAIMS MUST BE BROUGHT INDIVIDUALLY.
13.3 Governing Law. This Agreement shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.
14. TERM; SEVERABILITY; ENTIRE AGREEMENT. This Agreement becomes effective upon registration for or attendance at an Event and remains effective for two (2) years following the applicable Event date, except for provisions that by their nature survive termination, including intellectual property protections, confidentiality obligations, limitation of liability, and dispute resolution provisions.
If any provision is found unenforceable, the remaining provisions shall remain in full force and effect.
This Agreement constitutes the complete agreement between the parties regarding Event participation and supersedes all prior communications or understandings relating thereto. The Company may revise this Agreement for future Events at its discretion. The version in effect at the time of registration shall govern the applicable Event.
UgenticAI, Inc., including all subsidiaries, affiliates, and partners (“UgenticAI,” “we,” “our”), is committed to providing digital products, services, and experiences that are accessible, inclusive, and usable for all individuals, including people with disabilities. We strive to ensure that everyone can access and benefit from UgenticAI technology, regardless of ability.
We believe accessibility is an ongoing commitment, not a one-time project.
Our accessibility strategy integrates:
3.1 Visual Accessibility
3.2 Motor & Physical Accessibility
3.3 Cognitive Accessibility
3.4 Hearing Accessibility
3.5 Speech Accessibility
3.6 AI Accessibility Support
We strive to “shift left” accessibility—considering it early and often.
We are actively monitoring, reviewing, and improving these areas.
Please include:
We typically respond within 5–10 business days.
Submit accommodation requests to: [email protected]
We continuously work to:
We incorporate accessibility into procurement, vendor evaluation, and product updates.
This AI Transparency & Model Explanation Policy (“Policy”) describes how UgenticAI, Inc., including subsidiaries, affiliates, and business units (“UgenticAI,” “we,” “our”), provides information about how our artificial intelligence systems (“AI Systems”) operate, generate outputs, make predictions, and support user decision-making. This Policy is designed to comply with:
This Policy explains:
Where applicable, outputs may involve:
AI Systems assist in decision-making but do not replace human judgment.
They are not intended for:
High-risk use cases require written approval from:[email protected].
4.1 How the AI Works
4.2 Data Sources Used to Train Models. UgenticAI may use:
We do not use Customer Personal Data to train third-party models.
4.3 Model Behavior. Models may:
We disclose:
4.4 Automated Decision-Making. If any feature involves algorithmic scoring or automated decision recommendations, we disclose:
We strongly encourage:
Users remain responsible for any actions taken based on AI outputs.
When interacting with AI, users will see clear indicators such as:
8.1 Explanation Summaries. High-level explanations describing:
8.2 Feature-Level Insights. Where feasible and relevant:
8.3 Error Messages & Warnings. If a model lacks sufficient data or confidence:
8.4 AI Model Cards. For applicable models, UgenticAI provides standardized Model Cards describing:
Users must not use AI outputs as the sole basis for:
You may request a human review at: [email protected]
Provide:
UgenticAI will respond within 15 business days.
The “Last Updated” date reflects the latest version.
These API Terms of Service (“API Terms”) govern access to and use of application programming interfaces (“APIs”) provided by UgenticAI, Inc., including all subsidiaries, affiliates, business units, and partners (“UgenticAI,” “we,” “our,” or “us”). By accessing or using UgenticAI APIs, you (“Developer,” “you”) agree to be bound by these API Terms, the UgenticAI Terms of Use, Privacy Policy, Acceptable Use Policy, Data Processing Addendum (where applicable), and all applicable laws and regulations.
If you are accessing the API on behalf of an organization, you represent and warrant that you have the authority to bind the organization to these API Terms.
1.1 API. Any UgenticAI application programming interface, SDK, webhook, developer tool, endpoint, library, or integration service.
1.2 Developer Application. Any software, product, integration, model, script, or service created by you that uses or interacts with the UgenticAI API.
1.3 Customer Data. Data submitted to or processed by the API, including text, inputs, files, metadata, outputs, and system-generated content.
1.4 API Key. A unique credential used to authenticate and authorize API access.
1.5 Output / AI Output. Structured or unstructured content generated by UgenticAI models in response to API inputs.
You may not use the API for any purpose not explicitly authorized by UgenticAI.
3.1 API Key Security. You must:
3.2 Key Usage. Each API key is exclusive to a single Developer account and application.
3.3 Revocation. UgenticAI may suspend or revoke API keys without notice if:
Developers are fully responsible for:
5.1 Illegal or Harmful Activities
5.2 Abuse of AI Models
5.3 Misleading or Deceptive Practices
5.4 Security Violations
If you exceed limits, UgenticAI may:
7.1 Customer Data Protection. Developers must:
7.2 API Data Retention. UgenticAI applies retention periods outlined in the:
7.3 Prohibition on Using Data for Model Training. Unless explicitly agreed in writing:
UgenticAI does not use Customer Personal Data submitted via API to train public or third-party foundation models. Aggregated and anonymized data may be used to:
7.4 Sensitive Data. You must not send:
unless explicitly permitted under contract.
8.1 UgenticAI IP. UgenticAI retains all rights to:
Developers receive no ownership rights.
8.2 Developer IP. Developers retain ownership of:
8.3 Output Rights. Unless stated otherwise in contract:
UgenticAI may require a security audit for high-risk implementations.
If violations are detected, we may:
Developer agrees to indemnify UgenticAI for:
These Community Guidelines (“Guidelines”) describe the expectations, rules, and standards for interacting on platforms, tools, communities, and services operated by UgenticAI, Inc., including subsidiaries, affiliates, and partners (“UgenticAI,” “we,” “our,” or “us”). Our goal is to maintain safe, respectful environments where users can collaborate, learn, and build using UgenticAI technologies. These Guidelines apply to:
By using UgenticAI platforms, you agree to follow these Guidelines.
Prohibited behaviors include:
Disagreements are acceptable; disrespect is not.
We follow all applicable laws and may report illegal activity when required.
Be truthful and transparent in all interactions.
If you encounter exposed private data, report it immediately.
If you believe content infringes your rights, follow our DMCA Policy.
Self-promotion must be relevant, honest, and non-disruptive.
For specific rules, see the AI Use & Safety Policy.
If you discover a vulnerability, follow our Responsible Disclosure Policy.
Moderator decisions exist to protect the community. Disagreements should be raised respectfully and through proper channels.
UgenticAI may remove content at its discretion, with or without notice.
Repeated or severe violations may lead to permanent removal from UgenticAI platforms.
This Content Moderation Policy (“Policy”) explains how UgenticAI, Inc., including its subsidiaries, affiliates, and partners (“UgenticAI,” “we,” “us,” or “our”), manages, evaluates, moderates, and enforces rules related to content created, posted, shared, submitted, or generated through UgenticAI platforms (“Content”). This Policy applies to:
Our goal is to maintain safe, lawful, transparent, and respectful environments for all users.
1.1 Safety First. Protect users from harmful, illegal, or abusive content.
1.2 Transparency. Explain policies, decisions, and enforcement actions clearly.
1.3 Fairness & Non-Discrimination. Ensure moderation decisions do not target individuals based on protected attributes.
1.4 Respect for User Rights. Balance safety with freedom of expression where possible.
1.5 Compliance With Law. Follow global laws, including DMCA, GDPR, DSA, and jurisdiction-specific requirements.
Automation and human review are both used.
3.1 Illegal Content
3.2 Harmful or Dangerous Content
3.3 Hate Speech. Content attacking a protected group based on:
3.4 Fraud & Deceptive Practices
3.5 Spam & Malicious Behavior
3.6 Disallowed AI Content
(See the AI Use & Safety Policy for details.)
4.1 Automated Systems. AI classifiers and automated detection tools for:
4.2 Human Reviewers. Trained moderation teams evaluate:
4.3 Hybrid Moderation. Most decisions involve at least one automated assessment followed by optional or required human review.
Reports can be submitted to: [email protected]. All reports are reviewed confidentially.
UgenticAI reserves the right to enforce policy violations proactively.
UgenticAI will:
Include:
Appeals are reviewed by a human reviewer, not automated systems. Decisions are typically issued within 7–14 business days.
Users are responsible for any AI outputs they choose to publish externally. If flagged, UgenticAI may:
Content involving minors is handled with strict, immediate escalation procedures.
UgenticAI enforces a three-strike escalation for most violations, except severe cases which may result in immediate removal.
This supports compliance with the EU Digital Services Act and similar regulations.
This Data Retention & Deletion Policy (“Policy”) explains how UgenticAI, Inc., including its subsidiaries, affiliates, and partners (“UgenticAI,” “we,” “us,” or “our”), retains, stores, archives, and deletes information processed through our products, platforms, websites, APIs, and AI Systems (“Services”). This Policy complements and works in conjunction with:
2.1 Customer Account Data
2.2 Customer Content. Data uploaded, imported, generated, or created by the user, including:
2.3 AI System Data
2.4 Transaction & Billing Data
2.5 Compliance & Security Data
2.6 Communications
3.1 Data Minimization. We retain only what is needed for:
3.2 Purpose Limitation. Data is not retained for unrelated or secondary purposes unless legally allowed and explicitly disclosed.
3.3 Storage Limitation. Data is stored for the shortest period necessary to fulfill:
3.4 Secure Destruction. Once retention periods expire, data is irreversibly deleted using NIST 800-88–aligned methods.
4.1 Customer Account Data. Retained while the account is active, and:
4.2 Customer Content (User Files, Inputs, Outputs). Unless otherwise stated in product features or contracts:
UgenticAI does not use Customer Content to train third-party foundation models.
4.3 AI Logs & Interaction Metadata
4.4 Billing & Financial Records
Required by law for:
Includes invoices, payments, and refund records.
4.5 KYC/AML/ATF Data
For regulated workflows:
4.6 Support & Communications Logs
4.7 Moderation, Safety & Abuse Logs
4.8 Backup Data
Backups are:
Backups are not used to restore deleted individual user files unless part of full-system recovery.
5.1 Verification. We verify identity to prevent unauthorized deletion.
5.2 Timelines. We process deletion requests typically within:
5.3 Exceptions. We may retain limited data where required by:
Users will be informed of exceptions.
AI logs used for safety (e.g., detecting abuse patterns) may be retained for longer under Section 4.7.
See our Subprocessor List & Change Notification Policy for details.
Physical storage destruction is performed by certified partners when required.
If a legal hold is placed on data:
The “Last Updated” date reflects the current version.
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